Failure, Planning, Interruption, Inspiration, Immutability and Selling your By-Products

February 12, 2010 – 12:33 am

Business lessons from Jason Fried

37slogo-transJason Fried of 37signals.com spoke at BIG Omaha in 2009.  His talk hit home hard.  Here’s a sort of summary of what Jason said there. Listen to it if you’d like. (Approximate time: 20 minutes.)

  • Failure
    • “Fail early, fail often.” rarely makes sense.
    • Failure only instructs on what NOT to do next time.
    • Focus on what is going right and focus on your successes.
  • Planning
    • “Plans are guesses.”
    • “Through away plans.”
    • Have a rough idea but don’t waste time on a 30-day plan, 90-day plan, etc.
    • ‘Where are you going to be in 10 years’ does not matter.
    • What matters is what you are doing right now.
    • You’ll have more information tomorrow; use that information for what is important tomorrow.
    • Plans use the wrong information.  Plans use information from before you’ve started.
    • Instead, be aware of what is going on as you go along.
  • Interruption vs. Collaboration
    • An open workspace fosters people interrupting each other.
    • Interruption is the enemy of collaboration and the enemy of productivity.
    • With interruption, work days quickly turn into work moments.
    • Try to stay the hell away from each other at the office at work for better productivity.
    • Try not talking at all to each other on Thursdays. Use email, use IM, use whatever else you use to communicate, but no talking for that day. . . Or even try not talking for three hours.
  • Sell your by-products
    • Sawdust — left over from making lumber for houses — started out as a nuisance.  They couldn’t get rid of it.  They figured out it could be used for other stuff like fuel, added to cement, added to animal bedding, pressed again into boards.
    • Oil was once drilled only for fuel.  Now oil is in everything.
    • Same thing with edible grains: now used for fuel, oil, plastics.
    • “Whenever you make something, you make something else.”
    • “We had a product and we didn’t even know it.”
    • Use the knowledge you gain as a product. . . Write a book. Do a conference, workshop, class.
    • Share your knowledge and people will call you back for bigger things.
    • Master chiefs share what they do via shows and cookbooks. Businesses should share too, not be afraid of others putting them out of business by spreading knowledge.
    • Build audiences by sharing knowledge.  People will come to you, you won’t have to go to them.
  • Focus on the things that do not change
    • Focus on the basics and the core things that matter, not the sexy stuff everyone is talking about.
  • Inspiration is perishable
    • Ideals are immortal, but inspiration wanes.
    • If you find something you want to do, do it now.
    • If you say you’ll do it later, you won’t be pumped up about it.
    • The most energy comes when you first get started on something.

More on Jason’s points:

Warning: The remainder of this post contains extremely boring personal affirmations.

I took most off this talk to heart.  Of Jason’s six key elements, the one I’m best at is tossing aside planning and concentrating on the moment.

I need to improve upon placing more importance on the immutable aspects of my work instead of being caught up on the latest shinny bells and whistles.

Finally, I long for the currently unobtainable holy grail of less interruption.  There are plenty of decent long work moments, but just as many needless interruptions. . . One can always hope.

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